Proactive & Professional Managed IT Services
Cost-effective IT management, support, and strategy from a local team you can trust. Let us handle your technology, so you can focus on your business.
Our Strategic Approach to IT Management
We follow a proven methodology to align your technology with your business objectives, ensuring efficiency, security, and a lower total cost of ownership.
1. Audit & Discovery
We start by understanding your business and conducting a comprehensive infrastructure audit. This critical first step provides an accurate baseline to improve governance, compliance, and risk mitigation.
2. Strategic Planning
In conjunction with your management team, we create a strategic plan that aligns technology with your business objectives, providing a clear path for any required migrations or upgrades.
3. Solution Design
Our designs are built on best practices, creating highly supportable and flexible solutions. We focus on lowering your total cost of ownership (TCO) while improving efficiency and security.
4. Deployment & Migration
With proven track records and strong vendor relationships, our team ensures deployment is smooth, with minimal downtime. We leverage our SLAs to achieve the optimum outcome for you.
5. Management & Support
We become your virtual IT department. With 24/7 monitoring and a single point of contact, we resolve most issues remotely and dispatch local engineers when needed, ensuring continuous, reliable support.
What's Included in Our Managed Services?
A partnership with Portal Technology means comprehensive coverage for your IT environment.
Help Desk Support
Fast, friendly, and effective support from our local NT-based technicians.
Proactive Security
Continuous monitoring, patching, and management of your security systems.
24/7 Monitoring
We watch your critical systems around the clock to prevent issues before they start.
Backup & Disaster Recovery
Ensuring your data is safe, secure, and recoverable when you need it most.
Vendor Management
We deal with your technology vendors (internet, software, etc.) so you don't have to.
Strategic Reporting
Regular reviews and reporting to keep you informed and help plan for the future.
Get a Managed IT Plan That Fits Your Business
Stop worrying about IT issues and start focusing on what you do best. Contact our team for a custom quote on a managed services plan that fits your needs and budget.
Get a Custom Quote